{"id":4771,"date":"2026-09-04T00:45:09","date_gmt":"2026-09-03T22:45:09","guid":{"rendered":"https:\/\/www.npsseguridad.es\/code-of-conduct\/"},"modified":"2026-09-21T17:24:35","modified_gmt":"2026-09-21T15:24:35","slug":"code-of-conduct","status":"publish","type":"page","link":"https:\/\/www.npsseguridad.es\/en\/code-of-conduct\/","title":{"rendered":"Code of Conduct"},"content":{"rendered":"\t\t
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Code of Conduct<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Principles and standards of conduct for NPS Seguridad personnel<\/h2>

RPE 01 01 \/ Rev:0 \/ November 2025<\/p>

This Code of Conduct<\/strong> of NPS Seguridad establishes the principles and standards of conduct<\/strong> that must guide the actions of all company personnel engaged in the provision of private security services and the installation, maintenance, and monitoring of security systems.<\/p>

Its purpose is to guarantee ethical, professional, and respectful behavior<\/strong> that ensures the trust of clients, users, public bodies, and society in general. This policy is mandatory for: <\/p>

– Security guards, alarm receiving center (ARC) operators, and technical personnel.
– Administrative, management, and coordination staff.
– Subcontractors, partner companies, and suppliers acting on behalf of the company.
– Any representative participating in activities related to private security or security systems.<\/p>

Ethical principles of the sector<\/strong><\/p>

1. Professional integrity:<\/strong> All services must be provided with absolute honesty, transparency, and responsibility, always acting within the legal framework and the professional competencies authorized by private security regulations.<\/p>

2. Legality and regulatory compliance:<\/strong> Personnel must strictly comply with Law 5\/2014 on Private Security and its implementing regulations; the authorizations, licenses, and operational requirements demanded by the Ministry of the Interior; and technical standards applicable to security systems (UNE, ICT, data protection, etc.).<\/p>

3. Confidentiality and data protection:<\/strong> Personnel have access to sensitive information (images, alarms, personal data, security plans).Improper use, disclosure, or unauthorized processing is strictly prohibited. All processing must comply with the GDPR, the Organic Law on Data Protection, and the specific obligations of the sector. <\/p>

4. Professionalism and technical competence<\/strong><\/p>

Personnel commit to:– Keeping their mandatory and specific training up to date (security, occupational health and safety, technology).– Providing services with technical precision, rigor, and neutrality.– Following internal operating procedures and client instructions.<\/p>

5. Responsibility and proper use of equipment:<\/strong> Security resources (CCTV, ARC, access control systems, software, radios, vehicles) must be used exclusively for professional purposes, avoiding personal or improper use.<\/p>

In the provision of services, personnel must always act with proportionality, respect for fundamental rights, and, where appropriate, in collaboration with State Security Forces and Corps, avoiding in all cases acting outside the competencies assigned by law. Likewise, in relations with clients and users, respectful, transparent, and professional treatment will be guaranteed, avoiding providing false or misleading information, making unfulfillable promises, or incurring conflicts of interest or favoritism. Similarly, any practice of corruption, bribery, or gift-giving that could compromise the independence or impartiality of personnel is prohibited. <\/p>

Relations with suppliers and subcontractors<\/strong><\/p>

– Suppliers and partners must comply with ethical standards equivalent to this policy.<\/p>

– Selection must be based on objective criteria: quality, solvency, certifications, and regulatory compliance.<\/p>

– Receiving commissions, advantages, or agreements that generate conflicts of interest is not permitted.<\/p>

Use of technological security systems<\/strong><\/p>

Technical personnel and operators must:– Guarantee safe, reliable installations in accordance with regulations.– Record and document all interventions.– Avoid unauthorized manipulation of systems or remote access.– Protect passwords, access codes, images, and recorded data.<\/p>

The company has an Internal Reporting System (ethics channel)<\/strong> to confidentially and securely report any irregular conduct.<\/p>

The following is guaranteed:– Protection of the informant.– Independent management.– Objective investigation.<\/p>

The company will ensure supervision and compliance with this policy through periodic training in ethics, private security, and data protection<\/strong>, as well as through its annual review and dissemination among all personnel and suppliers.<\/p>

Any action constituting professional intrusion or regulatory non-compliance is prohibited, and violations that may constitute a crime will be reported to the Public Prosecutor’s Office or, when affecting European competencies, to the European Public Prosecutor’s Office. Failure to comply with this policy may result in corresponding sanctions in accordance with labor legislation and sector-specific regulations. <\/p>

In M\u00e1laga, November 4, 2025The Management of NPS Seguridad<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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